Effective date: February 13, 2026

These terms govern your use of the Kindwatch website (kind.watch) and the Kindwatch Android application. By using our services, you agree to these terms.

The Service

Kindwatch is a monitoring and check-in service designed to help adult caregivers stay informed about the safety of their elderly family members. The service includes:

• Daily check-in reminders and tracking
• Phone call and notification pattern analysis
• Weekly AI-generated safety reports
• Emergency contact alerts for missed check-ins

What Kindwatch Is NOT

• Not an emergency service. Kindwatch does not replace 911 or medical alert systems. If you believe someone is in immediate danger, call emergency services.
• Not a medical device. Kindwatch does not diagnose, treat, or monitor medical conditions.
• Not a guarantee of safety. We do our best to detect missed check-ins and suspicious patterns, but no system is perfect. Kindwatch is one layer of a broader care strategy.

Your Responsibilities

• Consent. You must have your parent’s (or family member’s) knowledge and consent before installing Kindwatch on their phone. This is both an ethical requirement and a legal one.
• Accurate information. You agree to provide accurate contact information for emergency contacts and check-in schedules.
• Appropriate use. Kindwatch is for family caregiving. Do not use it to monitor someone without their consent, for surveillance of non-family members, or for any illegal purpose.

Accounts & Access

• One caregiver account can manage one or more devices
• Device API keys are unique and should be kept confidential
• We reserve the right to suspend accounts that violate these terms

Free Tier

The current free tier includes:

• Up to 3 check-in schedules per device per day
• Weekly AI safety reports
• Emergency contact SMS alerts (subject to Twilio availability)

We may introduce paid tiers in the future. Existing free features will remain available — we won’t bait-and-switch.

Availability & Reliability

• We target high uptime but do not guarantee 100% availability
• Check-in evaluation runs every 5 minutes; alerts may be delayed by up to 10 minutes
• The Android app depends on the phone’s battery optimization settings; we provide guidance but cannot override manufacturer restrictions
• SMS alerts depend on Twilio and carrier delivery; we cannot guarantee delivery

Intellectual Property

The Kindwatch name, logo, website, and application are our property. You may not copy, modify, or redistribute them.

Content you submit (waitlist messages, feedback) remains yours, but you grant us permission to use it for product improvement.

Limitation of Liability

To the maximum extent permitted by law, Kindwatch is provided “as is” without warranties of any kind. We are not liable for:

• Missed alerts or delayed notifications
• Actions taken (or not taken) based on Kindwatch reports
• Any damages arising from use of the service

This is especially important: Kindwatch is a supplementary tool, not a replacement for direct care and communication with your family.

Termination

You can stop using Kindwatch at any time by uninstalling the app and requesting account deletion. We can terminate accounts that violate these terms with reasonable notice.

Changes to These Terms

We may update these terms as the product evolves. Material changes will be communicated by email. Continued use after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of the State of California, United States.

Contact

Questions? Email hello@kind.watch.